Refund Policy

Returns

 

Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned. Due to the nature of our products being food, we are NOT able to offer returns once a food box is shipped.

 

Refunds (if applicable)

 

If a purchase is eligible for a refund, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@buyafricanfood.com.

 

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